All Systems Operational

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Welcome to Fusion Broadband Service and network status page

Uptime over the past 90 days. View historical uptime.
SD-WAN routing Groups Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP SYD-SY4 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP SYD-SY5 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP PER-01 ? Operational
90 days ago
100.0 % uptime
Today
SYDNEY Hosted Firewall Stack Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP SYD-SY4-2 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP SNG-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-VNCR-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-SEAT-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-SJSE-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-LALS-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-DNVR-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-QRTO-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-DLLS-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-CHGO-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-ATLA-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-MIAM-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-ASBN-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-NWYC-01 Operational
90 days ago
100.0 % uptime
Today
SD-WAN POP DPT-TRNT-01 Operational
90 days ago
100.0 % uptime
Today
Fusion Client Portal Access and Control Operational
90 days ago
100.0 % uptime
Today
Nepean Networks Orchestrator ? Operational
90 days ago
100.0 % uptime
Today
Antares Portal Operational
90 days ago
100.0 % uptime
Today
Fusion Mail Relay ? Operational
90 days ago
78.88 % uptime
Today
NBN Co Network Operational
Vocus NBN Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Outbound SMTP Issue.
Resolved - This incident has been resolved.

Tests have found connectivity on port 25,465 and 587 are functional, if you are continuing experience any issues please contact our help desk
Oct 31, 14:00 AEDT
Identified - Dear Fusion Broadband Customers,

Please be aware that we have identified a change with our SMTP server made by a wholesale provider affecting all users using the smtp.fusionbroadband.com.au service on port 25.

You can change your port to 587 in the meantime to restore functionality and we will advise once the service agents have resolved the issue and if you need to do anything further.

We apologize for any inconvenience.

Kind Regards
Fusion Broadband Support Team
Oct 31, 13:11 AEDT
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Fusion Broadband Network Orchestrator Maintenance & Upgrades
Completed - The scheduled maintenance has been completed.
Oct 25, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 03:00 AEDT
Scheduled - Dear Fusion Broadband Customers,

Please be aware that routine maintenance and upgrades for the Fusion Broadband Network Orchestrator have been scheduled for Saturday 03:00 - 05:00 AEDT.
We expect no impact to customer traffic or network routing, however nodes may falsely report WAN interface issues throughout the maintenance window.
Alerts via Antares will be disabled during this time to prevent false alerts being generated, your inbox will thank you.

If you experience any issues during or after the scheduled maintenance please contact our support team as soon as you can.

Kind Regards
Fusion Broadband Support
Oct 24, 17:10 AEDT
Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

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