A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2026 - 12:22 AEDT
Identified
The issue has been identified, and were actively working to resolve. Services should be improving.
Posted Jan 27, 2026 - 10:25 AEDT
Investigating
Dear Fusion Customers,
Some users may be experiencing performance and stability issues when routing to the Internet. We are urgently investigating and will seek to resolve the issue as quickly as possible.
We appreciate your patience while we resolve this and will update this notice with any relevant information.
Posted Jan 27, 2026 - 10:09 AEDT
This incident affected: SD-WAN routing Groups (SD-WAN POP SYD-SY4).