Clavister Firewall Cluster Maintenance

Scheduled Maintenance Report for Fusion Broadband Pty Ltd

Postmortem

Dear Fusion Customers,

Please note the service disruption this maintenance program had included was not conducted due to a timing issue.

This has been rescheduled for 06:00 - 07:00 27/01/2024

Further details will be provided in the next maintenance notice.

Posted Jan 20, 2024 - 07:08 AEDT

Completed

The scheduled maintenance has been completed.

Posted Jan 20, 2024 - 06:19 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 20, 2024 - 06:13 AEDT

Scheduled

We will be undergoing scheduled maintenance during this time.

Posted Jan 20, 2024 - 06:13 AEDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.

Posted Jan 20, 2024 - 06:11 AEDT

Update

Dear Fusion Customers,

Todays upgrades and security patches unfortunately will be need to be rescheduled to a later date.

A new time will be posted in for the upgrade / patch in the next 72hrs.

Sorry for the inconvenience.

Kind Regards,
Fusion Broadband Support
1300 553 526 | support@fusionbroadband.com.au

Posted Jan 20, 2024 - 06:09 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 20, 2024 - 06:01 AEDT

Scheduled

Dear Fusion Customers,

Please note we will be conducting routine maintenance and upgrades to the host platform for our Clavister Firewall cluster located in Sydney. This upgrade is to apply security patches and software updates to the Cluster host only in line with our ongoing maintenance programs, individual firewalls are not being updated.

This will result in a single outage from a reboot of the Cluster post software installation of approximately 10 minutes.

If your unsure whether your Clavister instance is affected by this event, or have further questions or conflicts with this event please contact our support team as early as possible.

Kind Regards,
Fusion Broadband Support
1300 553 526 | support@fusionbroadband.com.au

Posted Jan 17, 2024 - 14:53 AEDT

This scheduled maintenance affected: SD-WAN routing Groups (SYDNEY Hosted Firewall Stack).