Tests have found connectivity on port 25,465 and 587 are functional, if you are continuing experience any issues please contact our help desk
Posted Oct 31, 2025 - 14:00 AEDT
Identified
Dear Fusion Broadband Customers,
Please be aware that we have identified a change with our SMTP server made by a wholesale provider affecting all users using the smtp.fusionbroadband.com.au service on port 25.
You can change your port to 587 in the meantime to restore functionality and we will advise once the service agents have resolved the issue and if you need to do anything further.